EJ Medical Supply Reviews
We could tell you how awesome EJ Medical is, but we will let our customers do it for us
Help with our lift
Called and spoke to Jeff regarding a situation where our lift was not getting power to the unit/chair. Jeff was able to help troubleshoot remotely with incredible attention to detail and making sure that every safety consideration was taken into account. I was able to get the lift operating with Jeff's expert help. Can't thank him enough. I'll need to pay it forward.....
Ben Thornton, PA/Bruno SRE3000 Elan September 14, 2022
A GREAT GROUP
Have dealt with the company since before 2006. They installed the original chair life for my Dad. When he no longer needed it they uninstalled and guided storage. We kept it and when we needed to reinstall, they were the only company who would even consider coming out to look at it. It was reinstalled and lasted a few years. They installed a newer unit on Thursday. From the original contact to the last contact, they were always professional, honest, reasonable in cost, and customer focused. Of particular note were Jeff and Derek: great with whom to work. Worth considering,!
Joe Micucci Item and Service October 6, 2021
Called Jeff who diagnosed issue with a chair lift I had for 12 yrs.+. Jeff scheduled installation of new Chair lift for Thursday with Derrick and Bill, who arrived at scheduled time. They worked very efficiently and I am so happy to have the new chair lift, which is very helpful for my sister who is a stroke patient. Before that, it was of great help for my husband. I would recommend EJMedical to anyone who needs a Bruno chair lift for their professionalism and outstanding Bruno product. Thank you Jeff, Derrick and Bill.
Willi Bruno Electra Ride 2010 Elite October 6, 2021
Mr. & Mrs. William Kanefsky
Derrick installed a brand new chair lift for my husband! He did a marvelous job. He was very nice and explained how the new chair worked. Jeff was great too
Bonnie home, new chair lift October 6, 2021
Frank was out for the seat cushion recall. Frank was professional and personable. A great job and a great individual from EJ Medical again. Thanks to Frank and EJ again
Craig Suber October 6, 2021
What a pleasure it was using EJ Medical! Derek had my mothers stair lift installed in an hour and explained the system to her taking all the time she needed to understand and feel comfortable using it. I couldn’t recommend this company more highly. Thank you!
Jessica Cole Bruno stair lift October 6, 2021
After doing research on stair lifts, I made my first call to EJ Medical. I felt I was given all the information I needed regarding the chair lift and decided to make this important purchase from them and I am not sorry. Jeff came out to take measurements and explained clearly how the chair would work on my very narrow staircase. The installers - Derrick and Kyle - arrived exactly on time and had the chair set up in about an hour. Derrick was excellent in explaining its operation. I have already recommended EJ Medical to some friends who are considering having a chair installed.
Elizabeth Rackus Philadelphia, PA September 21, 2020
Thank you Jeff for getting my stairlift installed the next day
The men who installed my stairlift were fantastic. Derrick showed me how the stairlift worked and answered all my questions. They did a professional job. E J Medical was recommended to me by a friend and I would recommend them to anyone !
Patricia Baginski June 10, 2020 September 21, 2020
Every part of my experience with EJ Medical was terrific. I originally ordered my Stair Lift in March, then the Pandemic Hit. M husband is Immune Compromised and I was not able to let anyone in my house. Jeff totally understood and did not pressure me in any way to have my in stock Lift installed. With things (at least in PA) appearing to get better, I finally decided it was a good time to have the Lift installed. Derek took all the precautions needed. He made sure I was his first installation of the day and packed the lift in his truck the night before so he would not have any contact with other employees. Having my house listed first, limited exposure to other people. Derek also took the time to make sure both of us understood how to properly use the chair. We can\'t be happier with our purchase,
KATHLEEN D MERCER September 21, 2020
Was referred by relative and was not disappointed !
Prompt appointment and installation. Really came through in time of need. We highly recommend EJ Medical, they were very accommodating throughout the process
.From estimate to installation, it was a pleasure. The fact that they stand behind there product and work was a huge reason we chose them.
Anthony Stairlift September 21, 2020
Highly recommended! It’s not easy to find a Bruno Stairlift installer during a Pandemic, but Jeff came through.
EJ Medical did a wonderful and quick stair-lift installation. Jeff handled the Pandemic "contactless" estimate perfectly. We could not have asked for a more efficient and stress-less experience.
Alan & Rose Ross Holland, PA/ Bruno Elan purchase and installation May 21, 2020
We just had a stair lift installed for my Mom. Dealing with EJ Medical was a pleasure from the first phone call. Jeff was very responsive, answered all of our questions so that we were fully aware of what we were getting and how it would work and look. Installation was faster than I thought it would be. The installers were as helpful and professional as Jeff. When they left my mother felt good about her ability to use the lift. Thank you EJ medical.
Sue D Newtown Square /Elon/ stair lift January 28, 2020
As usual, excellent service. Thank you.
Dennis D\'Angelo 80 Blue Jay Road, Chalfont/Bruno stairlift January 28, 2020
Great People to Deal With
Great people to deal with. From pricing to installation. They were very friendly, knowledgeable and professional. Had 2 used stairlifts installed. As stated, quality was just like new. Would highly recommend using them.
Diane Lynch E J Medical Supply/ Stairlift Installation January 28, 2020
Our mother's Bruno stairlift (that was purchased from E.J. Medical) is over 15 years old, and still going strong. The batteries needed replacing, and Jeff came out today, (Christmas eve!!), to take care of this for us. Plus, he did a lot of extra work so that the lift would continue to run well. He was prompt, very reasonable, and kept the repair cost affordable, even with the extra work. I highly recommend E.J. Medical for both sales, installation, and taking great care of their customers, even many years later. Thank you again Jeff for a job well done!
Debbie W. Service January 28, 2020
Today 12/27/19 Derek and Bill came to install the Bruno Stairlift. They were courteous and worked quickly. Derek explained how the stairlift worked and showed me how to use it. Told me about the battery usage and power outage information. I would highly recommend your company to anyone that was in need of a stairlift. It is very easy to operate and will be a big help for my husband. I thank my daughter for finding your company and how nice Jeff Dubin was when he came out to evaluate the stairs and what needed to be done. Thank you all for being so nice and polite and putting up with all my questions. Happy New Year to you all!!
Brenda J Steiner Glenolden/ Bruno SRE-3050 Elan Straight Rail Stairlift January 28, 2020
Thank you so much for your wonderful chair lift! Originally we bought this for my mother but due to a recent accident I find myself using it. I feel safe going up and down the stairs. The chair runs slowly and smoothly. My husband says installation only took about an hour. We appreciate your help with our needs.
Michele Stair lift January 28, 2020
Mr & Mrs
We had a great experience with E J Medical! We were hesitant getting the stair lift but are so happy we finally did it. All the employees were wonderful and addressed all of our concerns. Highly recommend the Bruno Elan stair lift and E J Medical.
Debbie and Sean Fitzgerald Bruno Elan ARE 3000 October 4, 2019
Big Thank You
Had unit installed today and all the staff from Salesperson (Jeff) and installation personnel (Derrick and Billy) were fantastic. Did a professional job and had unit
in and working in no time. Know unit will be a big help in giving assistance inside my home.
Greg R. -Phila. Phila. October 4, 2019
Excellent Installation Service
The installers were extremely pleasant and helpful. Installation was on-time, quick, and with no clean-up required on my part. They were a credit to the company.
Joseph S Fredericks Installation SRE-3000 ELAN Straight Rail Stairlift March 14, 2019
EJ Medical is a great company and it is the second chairlift I have bought from this company. From the owner (Jeff) to the installers (Derick and Kyle), they have provided excellent service.
SARAMMA NINAN Bruno SRE-3000 Elan Straight Rail Stairlift March 14, 2019
Great service and expertise!
Thank you to EJ Medical for the great job installing the Bruno stairlift for our daughter last week. It has been such a responsive, knowledgeable company for the last 11 years. We would highly recommend EJ Medical to anyone in need of a stairlift in their home.
KATHLEEN and MICHAEL LANDE BRUNO STAIRLIFT June 20, 2018
Service personnel were excellent.
Just wanted to drop you a note to thank you for the installation on Friday, 5/5/17. Your service personnel were excellent. They were friendly, informative, efficient, and patient. We were very pleased and felt that you should be aware. Please thank them.
Joe and Barbara M. Bensalem , PA May 8, 2017
I just wanted to thank you for my Bruno stairlift …
"I just wanted to thank you for my Bruno stairlift installation. It has made my life so much easier in only a couple of days. I could not be more pleased with EJ Medical and your employees & installation crew."
John B. Southampton , PA January 17, 2017
"I just wanted to thank you for your help today with my chair lift. You were able to diagnose and resolve my problem over the phone so a home service call was not needed and so saved me that cost. I am very impressed not only with your prompt response to my phone call but also your knowledge and graciousness. Thank you."
Gina K. Southampton , PA December 30, 2016
Once again, thank you for providing exemplary service to me!
"I am very impressed with a company and subsequent employee who is willing to answer questions during the day AND on weekends!!! I have always gotten a prompt reply with the help I have needed. Thank you so very much for providing that help to me.
My stairlift is my "stairway to heaven" as it has brought such joy to my life after having been unable to reach my second floor for two years!!! I can't live without it!!!
Once again, thank you for providing exemplary service to me!!!"
LauraLee B. Southampton , PA December 6, 2016
Thank you so much for the ergo-sling
"Thank you so much for the ergo-sling. My father has been using it and it is strong and secure, We appreciate you selling such reputable products for people in high need."
Einer T. Southampton , PA November 22, 2016
I highly recommend these chairs.
"We bought 2 stair lift chairs. This has been a blessing! I now have easy access to the different floors of my home. I am a large size person and these chairs are comfortable and support me very well. I highly recommend these chairs."
Mabel F. Southampton , PA November 14, 2016
The lift is working great.
"I just wanted to say "Thank You". I did the laundry yesterday and for the first time in years, I was not exhausted. The lift is working great."
B.D. Southampton , PA October 19, 2016
Absolutely fantastic service.
Christmas morning my mother-in-law's chair lift started having problems. I assumed that there was no way I was going to get assistance until the next day at the earliest, and that she would be stuck downstairs and spending that night on the sofa. I called E J Medical that morning anyway so I could at least hope to get help first thing the next day. Left message on the answering machine and Jeff returned my call within 30 minutes and then walked me through a successful fix over the telephone. On Christmas morning! Absolutely fantastic service.
Ken. F. Southampton , PA September 21, 2016
There aren’t many people like you around these days.
It's been almost a month since you installed the stair lift for me and what a difference it has made in my life. By the end of the day, I used to crawl up the steps. The lift has made it possible for me to "run" back up every time I forget something. The men that installed it were kind, quick and clean and taught me how to operate it.
I can't thank you enough for helping improve my quality of life by removing the pressure on my knees climbing the steps. There aren't many people like you around these days.
Mindy Southampton , PA September 4, 2016
Thank you from the bottom of my heart.
I could not let the evening pass without reaching out to you to say "thank you" for taking such good care of my in-laws this morning. They called and sang your praises, saying you treated them with such dignity, care and respect. So often, as individuals get older, they no longer receive these common courtesies. But you extended it so graciously. Thank you from the bottom of my heart.
Jami Southampton , PA August 24, 2016
Thank you so much. God Bless you. I am still enjoying my …
Thank you so much. God Bless you. I am still enjoying my chair.
John Southampton , PA August 8, 2016
I am so glad I found E J Medical
I am so glad I found E J Medical. I had a very bad experience with a company who installed my lift incorrectly. It would not work right. I want to let anyone looking for a company to install or repair an outside or inside lift you could not get a better company than E J Medical. They returned my phone calls and kept the appointments and when they say they will be there for repairs, they come on time.
Penny Southampton , PA July 16, 2016
Best wishes for a wonderful holiday season!
I want to thank you and your company for your patience, understanding and expertise during the process of installing my sister's stairlift. She has been sending the family e-mails about how much she is enjoying the freedom of getting up and down the stairs, especially during this busy holiday season. She is not a person who gives compliments easily and she told me she would highly recommand your company to anyone in need of a stairlift. Best wishes for a wonderful holiday season!
P.P. and M.P. Southampton , PA June 18, 2016
Mobility For Life
- A+ Rated by the BBB
- Stairlifts Made In America
- Lowest Price Guaranteed
- Over 20 Years of Experience
- Locally Owned and Operated
- Certified Warranty Service Center